Note:
This document provides an overview of sub-processors involved in data processing activities on behalf of KLERQ. We prioritize the security and privacy of your data and maintain a transparent approach to our data processing relationships.
How We Maintain This Document:
• We regularly review and update the list of sub-processors to ensure compliance with data protection regulations.
• We conducts assessments of the sub-processor’s security measures and practices.
Contact Details:
If you have any questions or concerns regarding our sub-processors or data processing practices, please don’t hesitate to contact us:
• KLERQ Support: support@klerq.com
• Data Protection Officer: security@klerq.com
| Name | Service Provided | Data Processed | Contact information | Access Levels |
|---|---|---|---|---|
| Microsoft Azure | Data Hosting | For physical server hosting of the application. | Evert van de Beekstraat 354, 1118CZ, Amsterdam, The Netherlands | Limited access only for essential maintenance only |
| Postmark | Email Services | We use Postmark to send Retain emails. They do not do any processing logic and do not have access to raw customer data, but they would be able to see all of our outgoing email content. | 1 North Dearborn St, 5th Floor, Chicago, IL 60602, United States | Limited access for email sending purposes only |
| Hunt & Hackett | Cybersecurity Checks | Hunt & Hackett is occasionally engaged for security testing. | Anna van Buerenplein 46, 2595 DA The Hague, The Netherlands | Limited access for security checks governed by NDA |
| Sentry | Application Monitoring | Sentry uses EU-based servers for processing and storing application monitoring data. | Address details pending | Limited access for monitoring and debugging purposes |
| HubSpot | Customer Relationship Management | HubSpot is hosted on AWS in Germany. Data includes customer information. | HubSpot EMEA HQ, One Dockland Central, Dublin, Ireland | Limited access for CRM purposes only governed by NDA |